Privacy Policy

Last updated: January 1, 2025

BeautyOS ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our Platform.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Name, email address, phone number, business name
  • Business Data: Client information, staff details, service information, transaction records, inventory data
  • Payment Information: Payment method details (processed by our payment partners)
  • Communications: Messages, feedback, and support requests

1.2 Information We Automatically Collect

  • Usage Data: How you interact with the Platform
  • Device Information: IP address, browser type, operating system
  • Log Data: Time of access, pages visited, actions taken

2. How We Use Your Information

  • Provide, maintain, and improve the Platform
  • Process transactions and manage subscriptions
  • Communicate with you about updates, promotions, and support
  • Analyze usage to improve user experience
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Payment processors, hosting providers, email services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In the event of a merger or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Secure infrastructure and data centers

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Object to processing of your data
  • Export your data in a portable format

7. Cookies

We use cookies to enhance your experience. For more information, please see our Cookie Policy.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

BeautyOS is not intended for children under 16. We do not knowingly collect personal information from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Platform.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at support@beautyos.com.

Your privacy is important to us. We are committed to protecting your personal information.